Please answer all my questions.
Each of them. I might ask more than one in one go. They will be numbered. Answer each of the questions, with numbers assigned, so I know what you answer.
Your guess and opinion what the reason for a problem is, is welcome! Please add it. After you answered my questions. I will try to give a bit of a background why I ask the questions I ask. But in case I missed it, or it is not quite clear why, please assume that I know my software best and have reason to ask.
(Sorry that I am so stubborn on this, but my experience from the support forum is that people don't read and answer all my questions, and then we need another and yet another request/reply cycle, although all of that could have been solved in one go.)